Posted by admin on March 6th, 2010
There are so many different versions of the idiom. Try, “Expect the worst. Hope for the best.” or “Expect the worst and you’ll never be disappointed.” or “Prepare for the worst. Plan for the best.” You get the idea, particularly when it comes to dealing with your insurance company. It’s a strange reality but, no matter where you go, insurance companies always seem to have a reputation that, as a policy holder making a claim, you will end up like something the cat dragged in. The problem we all face is the profit motive. Although it would be great if every large corporation was full of the milk of human kindness, the directors and executives are driven by the desire for more wealth. They seize every opportunity to take the extra dollar for giving us less. In the case of insurance, the companies are rather like the big bad wolf that blows your house down rather than paying to repair the leaking roof. So you always have to plan on the basis you will be in for a fight if you make a claim. That means opening and keeping an up-to-date file on everything you say to the insurer about the policy and any claims you might make. The more comprehensive your records the better. If you must speak to a representative of the company, whether in the flesh or on the phone, get a name and always write a letter confirming what was said and what, if anything, was agreed. Yes, it will take up a few minutes of your time. But you should always be able to produce contemporaneous records – a day-by-day record of representations, promises and action.
You are rolling your eyes. All that hassle. Why bother? Let’s take Massachusetts as an example. Five of the largest companies insuring vehicles all managed to make the same data entry mistake. There is this wonderful “place” called the Comprehensive Loss Underwriting Exchange (CLUE). All companies pool information about the drivers they insure. One of the more important pieces of data is whether the driver is “at fault” in a traffic accident. If you are found the “guilty” party, this justifies loading your premium with an increase. What happened in this US state was the five insurers routinely recorded anyone making a claim as being “at fault”. There was no investigation, no court case with a judge deciding one party was at fault. The insurers simply wanted to justify increasing the premiums so assumed fault from the fact of the claim. Fortunately, the people of Massachusetts are well organized. They had a paper trail for every claim and, when they reported the behavior of the insurers to the State Attorney General, this resulted in fines paid by the companies and a recalculation of all the premiums with a full refund to everyone affected. Read the rest of this entry »
Posted by admin on February 8th, 2010
Unless you retreat into a cave to sleep through the winter, you cannot have missed one of the most recorded Christmas songs of all time. Every mall in the country plays “Winter Wonderland”, usually the Bing Crosby and not the Ozzy Osbourne version, until you wish it was Spring. The myth of happy white Christmases is completely misleading. Unlike the southern states where the only problem is the dazzling sunshine, the northern states experience the annual covering of their roads with ice, sleet and snow, closely followed by the misery of melting slush then freezing over as the next cold front moves in. Trying to drive safely on the roads at this time is a nightmare. Nobody is ever prepared. Somehow, there is a mass amnesia as we all forget those defensive driving skills. That way, when the first snow falls, we can all panic as we move sideways across the road, pumping at the brake pedal without any effect.
Talk to an insurance company at this time of year brings depressing news. The number of claims arising from traffic accidents rise by nearly 40% in December through February. There is a spike on the first days of real snow in each area and people suddenly remember all the things they forgot. So what should you do to prepare for this annual festival of destruction on the roads. Well, the first and most basic rule of all is simple. If the journey is not essential, do not make it. The safest place on the first days of winter is in the safety of your own home with your vehicle safely parked off the road. Remember, if you have your vehicle parked on the street, it is a target for any other driver to crash into. Leave it with your friendly mechanic and take the chance for a few maintenance chores. If the snow looks set in, fit snow tires. If not, then have all-season tires with good treads to maximize the grip on the roads and carry chains with you. To improve visibility in sleet and snow, you need new windshield wipers. Have the brakes and steering checked, and retune the engine to give the best chance of it starting in the lower temperatures – there’s nothing worse than being stuck with a vehicle that will not start. Finally, pack an emergency kit and keep it in the vehicle. That way, if the worst happens, you can keep warm and warn other drivers away from you with hazard flares until help arrives. Ah yes. To speed the arrival of help, program the numbers of tow truck companies and garages in your area so you can be rescued. Membership of one of the clubs like AAA can offer good rates on emergency roadside assistance. Read the rest of this entry »
Posted by admin on February 8th, 2010
Remember, the general rule always has exceptions. So when everyone tells you insurance companies load up the premiums of the inexperienced drivers and the drivers who have a bad safety record, that is true as a general rule. But this does not mean it’s impossible to find reasonably cheap insurance. All it means is you have to work harder to get results. So the first rule is, “Never give up hope!” There are always ways in which you can save on the premium and find reasonably good coverage. Who are you? You may:
- be a new driver;
- have been involved in multiple traffic accidents;
- have been convicted of driving while under the influence or other serious offenses; or
- have had you license suspended and/or your previous insurance cancelled.
The second rule is always to tackle the problem honestly. It is pointless to lie about your record. Even if the lie goes undetected when you buy the policy, every company makes thorough checks once a claim is made. If your dishonesty turns up, the company will cancel the policy and you will be left with no indemnity against the claim. Be open about your high-risk status and get two sets of quotes using the online search engines. You should aim to compare the prices on general policies with the premiums charged by the companies offering special policies for drivers with poor records. The bad news is the majority of general insurers will refuse to quote or quote high premiums. These are the companies only writing policies for people aged between 25 and 70 who have never had an accident in their lives. The quotes you get are still useful because you find out which is the lowest of the high quotes. The good news is there are a small number of companies offering a specialised service to high risk drivers. Ask for high risk auto insurance or nonstandard auto insurance and get their quotes.
The third rule is to improve your driving ability and record. If you are a new driver or have recently had a serious accident, go through one of the advanced driving courses approved by local insurance companies. Successful completion usually entitles you to a discount. You then have to put all you best driving skills into practice and drive without collecting tickets and getting into accidents. The longer your license stays clean, the lower your premium will be. Sadly, it takes years to remove the negative marks from your record but, once you have proved you are a good driver, you will be rewarded. Read the rest of this entry »
